{"id":20,"date":"2020-02-12T19:40:19","date_gmt":"2020-02-12T19:40:19","guid":{"rendered":"https:\/\/www.niscannualreport.coop\/?page_id=20"},"modified":"2026-02-05T14:30:23","modified_gmt":"2026-02-05T14:30:23","slug":"home","status":"publish","type":"page","link":"https:\/\/www.niscannualreport.coop\/","title":{"rendered":"Home"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” module_id=”Welcome” _builder_version=”4.16″ position_origin_f=”top_center” vertical_offset=”-1000px” sticky_position=”top” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2020\/02\/color_bar.png” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”Welcome” _builder_version=”4.21.0″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”-40px||-40px||false|false” custom_margin_last_edited=”on|phone” background_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_fullwidth_header title=”WELCOME TO THE 2025 NISC ANNUAL REPORT” _builder_version=”4.21.0″ _module_preset=”default” title_font=”Source Sans Pro|300|||||||” title_text_align=”center” title_font_size=”40px” title_letter_spacing=”5px” background_video_mp4=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2023\/01\/Sequence-01_1.mp4″ title_font_size_tablet=”40px” title_font_size_phone=”21px” title_font_size_last_edited=”on|phone” title_text_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”Introduction” _builder_version=”4.21.0″ background_color=”#565a5c” global_colors_info=”{}”][et_pb_fullwidth_header title=”CHAIRMAN + CEO INTRO” background_overlay_color=”rgba(0,0,0,0.2)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|300||on|||||” title_text_align=”center” title_font_size=”26px” title_letter_spacing=”10px” content_font=”Source Sans Pro||||||||” content_font_size=”16px” content_line_height=”2em” background_enable_color=”off” module_alignment=”center” custom_padding=”30px||30px||true|false” custom_padding_tablet=”30px||30px||true|false” custom_padding_phone=”0px||0px||false|false” custom_padding_last_edited=”on|phone” title_font_tablet=”” title_font_phone=”” title_font_last_edited=”on|phone” title_font_size_tablet=”26px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” title_letter_spacing_tablet=”10px” title_letter_spacing_phone=”4px” title_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ background_color=”#565a5c” custom_margin=”||||false|false” custom_padding=”40px||40px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_video src=”https:\/\/vimeo.com\/1158961309\/6beaaf73e0?share=copy&fl=sv&fe=ci” _builder_version=”4.21.0″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”10px” global_colors_info=”{}” src__hover_enabled=”off|desktop”][\/et_pb_video][et_pb_text content_tablet=”<\/p>\n

On behalf of NISC\u2019s Board of Directors, we encourage you to review our 2023-2024 Annual Report, which lists many of the milestones of the 2023-2024 fiscal year.<\/span> <\/span><\/p>\n

NISC looks forward to building on the successes of the past year. Technology, our communities and the industries we serve are all evolving very rapidly and we are excited to see what the future holds. It is our goal at NISC to work hard to develop solutions that help our Members provide the services their customers need to adapt and thrive, no matter what challenges tomorrow brings. <\/span> <\/span><\/p>\n

In the 2023-2024 fiscal year, NISC welcomed 39 new Members. This speaks volumes not only to the quality and strength of our technology solutions but also to your success and recommendation of NISC as a best-in-class technology partner. Growing our Membership benefits not only our new Members and their communities, but also our existing Members by allowing us to keep costs stable through economies of scale.<\/span> <\/span><\/p>\n

NISC wouldn\u2019t be able to provide these products and service without a talented team of hard-working, dedicated employees. NISC \u2018s primary asset is its employees, and the Board and leadership team are keenly aware of it. In a time where hiring and retaining employees is one of the biggest challenges businesses face, we are grateful that this year we have been successful in both hiring and training new employees and continuing to develop, educate and retain employees to better serve you. <\/span> <\/span><\/p>\n

NISC is grateful for all of our Members, partners and the relationships we\u2019ve developed. Thank you for your partnership and we look forward to another successful year.<\/span> <\/span><\/p>\n

” content_phone=”<\/p>\n

On behalf of NISC\u2019s Board of Directors, we encourage you to review our 2023-2024 Annual Report, which lists many of the milestones of the 2023-2024 fiscal year.<\/span> <\/span><\/p>\n

NISC looks forward to building on the successes of the past year. Technology, our communities and the industries we serve are all evolving very rapidly and we are excited to see what the future holds. It is our goal at NISC to work hard to develop solutions that help our Members provide the services their customers need to adapt and thrive, no matter what challenges tomorrow brings. <\/span> <\/span><\/p>\n

In the 2023-2024 fiscal year, NISC welcomed 39 new Members. This speaks volumes not only to the quality and strength of our technology solutions but also to your success and recommendation of NISC as a best-in-class technology partner. Growing our Membership benefits not only our new Members and their communities, but also our existing Members by allowing us to keep costs stable through economies of scale.<\/span> <\/span><\/p>\n

NISC wouldn\u2019t be able to provide these products and service without a talented team of hard-working, dedicated employees. NISC \u2018s primary asset is its employees, and the Board and leadership team are keenly aware of it. In a time where hiring and retaining employees is one of the biggest challenges businesses face, we are grateful that this year we have been successful in both hiring and training new employees and continuing to develop, educate and retain employees to better serve you. <\/span> <\/span><\/p>\n

NISC is grateful for all of our Members, partners and the relationships we\u2019ve developed. Thank you for your partnership and we look forward to another successful year.<\/span> <\/span><\/p>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ text_font=”Source Sans Pro|300|||||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_orientation=”justified” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

On behalf of NISC\u2019s Board of Directors, we encourage you to review our 2024-2025 Annual Report, which lists many of the milestones of the 2024-2025 fiscal year.<\/p>\n

Looking back, it\u2019s amazing to see all we accomplished in just one year, and we\u2019re eager to carry that momentum into the year ahead.<\/p>\n

With the rapid advancement of technologies like Artificial Intelligence, we are all moving forward into uncharted territory, and there is no doubt that we are learning right alongside each other. We recognize the trust the Membership has placed in NISC to lead through this pivotal time, and we do not take this responsibility lightly. With the relationships NISC has developed with our Members and the values that are part of who we are at our core, we can all be confident that the technologies we develop together will help us securely face the challenges tomorrow brings, and improve the quality of life for our Members, their employees and the people in the communities we all serve.<\/p>\n

In the 2024-2025 fiscal year, we welcomed 34 new Members into the NISC family. This would not have been possible without the support and recommendations of our existing Members, who have gone above and beyond to share their experiences with organizations considering NISC as their technology partner. Growing our Membership benefits not only our new Members and their communities, but also our existing Members by allowing us to keep costs stable through economies of scale.<\/p>\n

NISC\u2019s team of dedicated employees work hard every day to provide Members with the products, services and support to help make their jobs easier and more efficient and do it with genuine care and integrity. NISC\u2019s Board and leadership team realize that these employees are our greatest strength, and we are grateful that this year showed success in both hiring new employees and continuing to develop, educate and retain our team to better serve you.\u00a0<\/p>\n

NISC is grateful for all of our Members and the relationships we\u2019ve developed. Thank you for your partnership, and we look forward to another successful year.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” disabled_on=”off|on|off” _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||0px||false|false” custom_css_main_element=”margin: auto;||align-items:center;” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2026\/01\/Mark-Grotbo.jpg” alt=”NISC Chairman” title_text=”Mark Grotbo” align=”center” force_fullwidth=”on” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”|50px||50px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin: auto;” border_radii=”on|500px|500px|500px|500px” border_width_all=”2px” border_color_all=”rgba(114,114,114,0.25)” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|||0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2026\/01\/Mark-Grotbo-Signature.png” alt=”Kirk Trede – District 5″ title_text=”Mark-Grotbo-Signature” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#bfbfbf” text_font_size=”13px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#FFFFFF” header_font_size=”25px” header_4_font=”|300|||||||” header_4_text_color=”#ffffff” header_4_font_size=”19px” header_4_line_height=”0.8em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Mark Grotbo<\/h1>\n

Chairman<\/h4>\n

Ravalli Electric Co-op
Victor, MT<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2024\/01\/Doug-Remboldt-Portrait-2023.jpg” alt=”NISC President & CEO” title_text=”Doug Remboldt” align=”center” force_fullwidth=”on” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”|50px||50px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin: auto;” border_radii=”on|500px|500px|500px|500px” border_width_all=”2px” border_color_all=”rgba(114,114,114,0.25)” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2025\/01\/Doug-Remboldt-Signature-2025.png” alt=”Doug Remboldt” title_text=”Doug Remboldt” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#bfbfbf” text_font_size=”13px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#FFFFFF” header_font_size=”25px” header_4_font=”|300|||||||” header_4_text_color=”#ffffff” header_4_font_size=”19px” header_4_line_height=”0.8em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” custom_css_main_element=”margin: auto;” global_colors_info=”{}”]<\/p>\n

Doug Remboldt<\/h1>\n

President & CEO<\/h4>\n

NISC
Mandan, ND<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” disabled_on=”on|off|on” _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||0px||false|false” custom_css_main_element=”margin: auto;||align-items:center;” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2026\/01\/Mark-Grotbo.jpg” alt=”NISC Chairman” title_text=”Mark Grotbo” align=”center” force_fullwidth=”on” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”|30px||30px|false|false” custom_padding_phone=”|50px||50px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin: auto;” border_radii=”on|500px|500px|500px|500px” border_width_all=”2px” border_color_all=”rgba(114,114,114,0.25)” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”10px” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2026\/01\/Mark-Grotbo-Signature.png” alt=”Kirk Trede – District 5″ title_text=”Mark-Grotbo-Signature” align=”center” _builder_version=”4.21.0″ _module_preset=”default” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#bfbfbf” text_font_size=”13px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#FFFFFF” header_font_size=”25px” header_4_font=”|300|||||||” header_4_text_color=”#ffffff” header_4_font_size=”19px” header_4_line_height=”0.8em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Mark Grotbo<\/h1>\n

Chairman<\/h4>\n

Ravalli Electric Co-op
Victor, MT<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2024\/01\/Doug-Remboldt-Portrait-2023.jpg” alt=”Dan Wilbanks” title_text=”Doug Remboldt” align=”center” force_fullwidth=”on” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”|30px||30px|false|false” custom_padding_phone=”|50px||50px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin: auto;” border_radii=”on|500px|500px|500px|500px” border_width_all=”2px” border_color_all=”rgba(114,114,114,0.25)” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”10px” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/www.niscannualreport.coop\/wp-content\/uploads\/2025\/01\/Doug-Remboldt-Signature-2025.png” alt=”Doug Remboldt” title_text=”Doug Remboldt” align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#bfbfbf” text_font_size=”13px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#FFFFFF” header_font_size=”25px” header_4_font=”|300|||||||” header_4_text_color=”#ffffff” header_4_font_size=”19px” header_4_line_height=”0.8em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” custom_css_main_element=”margin: auto;” global_colors_info=”{}”]<\/p>\n

Doug Remboldt<\/h1>\n

President & CEO<\/h4>\n

NISC
Mandan, ND<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”Timeline” _builder_version=”4.21.0″ background_color=”rgba(84,87,90,0.13)” global_colors_info=”{}”][et_pb_fullwidth_header title=”Fiscal year Timeline” background_overlay_color=”rgba(0,0,0,0.2)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|300||on|||||” title_text_align=”center” title_text_color=”#4c4c4c” title_font_size=”26px” title_letter_spacing=”10px” content_font=”Source Sans Pro||||||||” content_font_size=”16px” content_line_height=”2em” background_enable_color=”off” module_alignment=”center” custom_padding=”30px||30px||true|false” custom_padding_tablet=”30px||30px||true|false” custom_padding_phone=”0px||0px||false|false” custom_padding_last_edited=”on|phone” title_font_tablet=”” title_font_phone=”” title_font_last_edited=”on|phone” title_font_size_tablet=”26px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” title_letter_spacing_tablet=”10px” title_letter_spacing_phone=”4px” title_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ background_color=”rgba(84,87,90,0.13)” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”July 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC\u2019s Print Services completed more than 350 Member migrations from legacy delinquent and bill statement platforms to modern infrastructure for long-term sustainability<\/p>\n

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NISC completed a campus-wide wireless network refresh, improving coverage, reliability and the user experience<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”august 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

Securing the Enterprise initiative launched to assist in protecting Members and their customers from cyber threats<\/p>\n

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Service Center Portal Member Admin role released<\/p>\n

<\/span><\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”september 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC awarded Prairie Business Top Workplace Award<\/p>\n

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Record-breaking Member Information Conference (MIC) held in Lake Buena Vista, Florida<\/p>\n

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Added Intelligent Document Processing to automate Accounts Payable invoicing process<\/p>\n

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Broadband Labels functionality available in SmartHub and SmartHub Order Management to help Members comply with FCC label regulations<\/p>\n

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iVUE Connect – Marketing installed at 200 Member sites<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”october 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

A storage infrastructure refresh across Missouri and North Dakota data centers completed, delivering improved performance and scalability for the virtual server environment<\/p>\n

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NISC Member CEO Satisfaction Survey launched<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”november 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

Completed migration of all SmartHub users to Amazon Web Services (AWS)<\/p>\n

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Launched updated Pathways learning platform for Members<\/p>\n

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Key enhancements for NISC\u2019s iVUE Connect \u2013 Service released, including Crystal and Mosaic Reports in Report Center, expanded Contact Tracking functionality to increase parity with iVUE Service and a new view of Capital Credits information for an enhanced overview<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”DECEMBER 2024″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC awarded Computerworld\u2019s Best Places to Work in IT for the 22nd time<\/p>\n

\n

New Pathways Learning Manager launched for leaders at Member sites to assign training to their teams and direct reports, with over 1,000 Learning Admins being designated across the Membership<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”JANUARY 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

Official release of the iVUE AppSuite service location search feature<\/p>\n

\n

 <\/p>\n

NISC\u2019s Print Services completed the migration of all historical bill images to the AWS cloud archive<\/p>\n

\n

Key enhancements for NISC\u2019s iVUE Connect \u2013 Service released, including the addition of User Defaults to the Customer Search homepage for added time savings, additional functionality to support Broadband Data Collection regulations and enhanced Bill Cycle Planning for an improved experience<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”FEBRUARY 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC hosted its first official virtual Annual Meeting<\/p>\n

\n

NISC Communications Annual Update hosted in San Antonio, Texas, in conjunction with NTCA RTIME<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”MARCH 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC Energy Annual Update hosted in Atlanta, Georgia, in conjunction with NRECA TechAdvantage<\/p>\n

\n

Completed the migration of all Members from legacy Secure Payments to Multi-Channel Messenger Payments<\/p>\n

\n

Completed the migration of all Operations Analytics Members to AWS<\/p>\n

\n

Launched CSR tool Network Health for broadband managed devices and access equipment<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”APRIL 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

Delivered the SIS-to-iVUE Connect Broadband learning series to highlight iVUE Connect\u2019s features, functionality and value<\/p>\n

\n

Broadband essential field tools for troubleshooting and installation delivered in iVUE AppSuite, including new GIS capabilities such as network tracing, viewing cutsheets and monitoring light loss to streamline workflows and improve efficiency<\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”MAY 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#dddddd” custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC AI Assistant chatbot launched to NISC Membership<\/p>\n

\n

Key enhancements for NISC\u2019s iVUE Connect \u2013 Service are released including the Key Account Management homepage, updates to the Work Queue screen for added efficiency and Account Creation automation features for simplified account setup, Name and Address<\/p>\n

\n

SmartHub\u2019s easy WiFi management features completed to support Calix Service Cloud<\/p>\n

 <\/p>\n

[\/et_pb_fullwidth_header][et_pb_fullwidth_header title=”JUNE 2025″ background_overlay_color=”rgba(255,255,255,0.1)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|600||on|||||” title_text_align=”center” title_text_color=”#4f4f4f” title_font_size=”23px” title_letter_spacing=”10px” title_line_height=”2em” content_font=”Source Sans Pro||||||||” content_text_align=”center” content_text_color=”#565a5c” content_font_size=”15px” content_line_height=”1.3em” background_color=”#f4f4f4″ custom_margin=”||||false|false” custom_padding=”5px||20px||false|false” global_colors_info=”{}”]<\/p>\n

NISC named a 2025 Top Workplace in the St. Louis area by the St. Louis Post-Dispatch<\/p>\n

\n

NISC named a Top 10 Workplace by Bismarck-Mandan Young Professionals<\/p>\n

\n

Delivered 216 training events (Learn It Lives, Virtual Classrooms and Workshops) to 9,675 learners<\/p>\n

\n

Completed 167 Business Process Consultations to help Members use NISC software more efficiently<\/p>\n

\n

Engaged over 1,000 learners in 19 Untapped Value campaigns to drive best practice adoption<\/p>\n

\n

Completed 787 Member Account Management visits with a 97.4% satisfaction rating<\/p>\n

\n

NISC welcomed 34 new Members<\/p>\n

 <\/p>\n

[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”Summary” _builder_version=”4.21.0″ background_color=”#565a5c” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”FINANCIAL SUMMARY” background_overlay_color=”rgba(0,0,0,0.2)” _builder_version=”4.21.0″ title_level=”h3″ title_font=”Source Sans Pro|300||on|||||” title_text_align=”center” title_font_size=”26px” title_letter_spacing=”10px” content_font=”Source Sans Pro||||||||” content_font_size=”16px” content_line_height=”2em” background_enable_color=”off” module_alignment=”center” custom_padding=”30px||30px||true|false” custom_padding_tablet=”30px||30px||true|false” custom_padding_phone=”0px||0px||false|false” custom_padding_last_edited=”on|phone” title_font_tablet=”” title_font_phone=”” title_font_last_edited=”on|phone” title_font_size_tablet=”26px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” title_letter_spacing_tablet=”10px” title_letter_spacing_phone=”4px” title_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_fullwidth_header][et_pb_fullwidth_header _builder_version=”4.21.0″ title_font=”Open Sans|300|||||||” title_text_align=”center” title_font_size=”38px” title_letter_spacing=”2px” content_font=”Source Sans Pro|300|||||||” content_font_size=”15px” background_enable_color=”off” custom_padding=”20px||20px||false|false” custom_padding_tablet=”20px||20px||false|false” custom_padding_phone=”10px||10px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

The management of the company is responsible for the integrity of its financial statements. These statements have been prepared in conformity with generally accepted accounting principles and include the best estimates and judgments of management. The company maintains a system of internal accounting controls designed to provide reasonable assurance that assets are safeguarded against loss or unauthorized use, and that transactions are executed in accordance with management\u2019s authorization and recorded and summarized properly.<\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n


<\/span><\/span>Our independent auditors have audited the company\u2019s financial statements. The audit is conducted in accordance with generally accepted auditing standards, which require a review of the internal accounting controls and tests of accounting procedures to the extent necessary for the purpose of their audit.<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

\u00a0<\/span><\/p>\n

To ensure complete independence, the Board of Directors selects the independent auditors and is presented with the full audit report at their regular Board meeting in September of each year.<\/p>\n

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On behalf of NISC\u2019s Board of Directors, we encourage you to review our 2024-2025 Annual Report, which lists many of the milestones of the 2024-2025 fiscal year. Looking back, it\u2019s amazing to see all we accomplished in just one year, and we\u2019re eager to carry that momentum into the year ahead. With the rapid advancement […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20"}],"version-history":[{"count":193,"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":545,"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=\/wp\/v2\/pages\/20\/revisions\/545"}],"wp:attachment":[{"href":"https:\/\/www.niscannualreport.coop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}